Dr. Charan Singh earned his doctorate in Economics from the University of New South Wales, Sydney, Australia. He was a visiting scholar for more than a year each at Department of Economics, Harvard University and the Stanford Center for International Development, Stanford University. Earlier, he had studied from Jawaharlal Nehru University, New Delhi; Guru Nanak Dev University, Amritsar; and Delhi University.

Dr. Charan Singh is currently CEO of EGROW Foundation and prior to that he was serving as the Non-Executive Chairman of Punjab & Sind Bank. He was full time visiting faculty and former RBI Chair Professor (Dec 2012 to Dec 2016) at the Indian Institute of Management Bangalore, India where he taught comparative monetary policy and policy issues in Indian economy.

Earlier, he was a Senior Economist at the Independent Evaluation Office of the International Monetary Fund, Washington DC from August 2009 to November 2012 and Research Director (Departments: Economic Policy, Debt Management) at the Reserve Bank of India (1997–2009).

He is now serving as Director on the Board of National Housing Bank, Delhi and NABARD Financial Services Ltd, Bangalore. He is also Member, Governing Board at Policy Foundation, New Delhi; Member of Research Advisory Committee, BIRD, National Bank for Agriculture and Rural Development; Honorary Fellow, SKOCH Development Foundation; and Member of the Informal Advisory Group on Housing Sector Issues, IMF, Washington DC.

Pratyush Pillai is a Marine engineer by education, an alumnus of Tolani Maritime Institute. After designing oil rigs with Keppel FELS for close to 3 years, he plunged into the world of user-centricity and has spent the last 12 years working with advertising, branding and design agencies like BBDO, DY Works, Brand Ripples and Rickshaw Design, before joining TinkerLabs in 2018.

His roster of clients includes Kotak, Accenture, Homelane, Swiggy, Lifebuoy, Kapiva, Mother Dairy, India TV, Gillette, Amazon and Idea Cellular.

Behaviour Design, for him, is a delightful concoction – merging the macro, systemic lens of Design Thinking, with the chaotic and irrational micro decision-making lens of behavioural science.

At TinkerLabs, he has been part of a diverse set of behaviour design projects.

PROJECTS
Social Impact
– Improving TB treatment self-management amongst vulnerable patients (Tuberculosis – KHPT)
– Redesigning the HIV treatment experience for sex workers & other high-risk groups (HIV – FHI360 & NACO)
– Getting the youth to choose condoms before emergency contraceptive pills (SRH – ABT, SHOPS)

Corporate
– Improving the mass-recruit onboarding experience (Swiggy)
– Improving the holistic customer experience in a multi-stakeholder, well-defined SOP system (Homelane)
– Improving the employee referral programme experience (A global consulting company)
– Improving money-saving behaviour amongst the youth (GalGal)
– Increasing usage of a banking app for everyday transactions (Kotak Spendz)

TRAINING
– Corporate: Amazon, Myntra, Flipkart, Firstsource, Here, Viacom18, Shardul Amarchand Mangaldas Cultfit, Piramal Group, Credit
Suisse, HP, Amdocs, Steelcase, HP, WNS, Godrej
– Academic: IIM Indore, IIM Udaipur, MICA, SPJIMR, NMIMS, Tezpur University

TEDX TALKS
How Bad Design Feeds The Ego And Kills Intuition
A good problem statement is worth a 100 brainstorms

Linkedin: https://www.linkedin.com/in/pratyush-pillai-79a02a28/